Frequently Asked Questions & Information

Below are some of our most commonly asked questions, and some information that you may find useful.

How do I go about getting a website or any type of advertising material designed?

Firstly contact us with your enquiry and we can set up a time to meet with you to discuss what you require for your business. We will help you decide how many pages you may need, (if for a website) and what other types of services you may need to set it up, for example hosting or domain name registration, if you are setting the website up from scratch. If you have seen any other designs you like let us know so we can see what type of look you're after.

What do I need to supply for you to design my website or graphic design material?

After meeting with you to discuss your website requirements, in order to design you a website from scratch we need you to supply us with:

• Your company logo
• The text you would like on each different page (including your contact information)
• The photos you would like to put on the website
• Any other information you would like included (eg PDF files etc)

To make it easier for us you can put the text in a word document outlining which text you would like to go on which page and email it to us. The logo and photos can be emailed but if there is a large amount of photos it would be better to burn them to a cd and drop it in or mail to us.

For any graphic design, (ie; business cards, brochures etc) we will require your logo, text and contact information and any photos you would like aswell.

How much will it cost?

Please have a look at our Pricing page.

What exactly is hosting and how much will it cost?

Hosting is the place on the web that your website is stored. While web pages are designed and developed on a single computer, they must be transferred to a server, or host, so that they are available to the rest of the world over the Internet. A host is simply a computer that has a constant, high speed connection to the Internet. Click HERE to check out our charges for hosting.

What exactly is my domain name and how much will it cost?

Your domain name is simply the unique name that identifies your website. For example www.icmdesign.co.nz is our domain name which points to our website where it is hosted. If you are interested in registering a domain name, contact us and we will see if it is available for you. Click HERE to check out our charges for domain name registration.

My website is live on the internet now so why can't I find it through Google or any other search engine?

When a website is new, it can sometimes take weeks for google to find your website and therefore list it when somebody enters it in the search bar. It depends on when google has crawled the web last and other things like how many other sites your site is linked to that determine how it is found. We cannot make any predictions or guarantees about when your site will be found but sometimes it can take up to a month or so. During this time you can still view your website as normal by directly entering your web address (www.yoursite.com) directly into the address bar of internet explorer or whichever browser you are using.

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